KEEP REVIEWS HONEST – YOU KNOW YOURS IS
This came up today on The Passive Voice (a blog that should be required reading for anyone who reads and all writers daily), and Christina said it better than I can.
She wrote a lovely warning about the dangers the review system is in – if those who want honest reviews don’t participate in providing them, and discussing Amazon’s changes and the choices faced by all sites with reviews on them.
She has a lot of good points in her article, but the one that struck me the most was someone MUST have a reason for leaving negative reviews – and she mentions at least one possibility. But it’s almost impossible to prove.
Negative review removal – NOT!
The only defense against that is other reviewer and customers; authors are NOT successful when they complain about most negative reviews.
For example, even when a negative review said her book had missing pages, which “was incorrect and misleading information. I knew that it could put readers off because, let’s face it, who wants to buy a book with ‘missing pages’? Especially if it’s a murder mystery where every clue matters.”
But customers can click whether a review was helpful or not, and leave their own reviews, and enter into discussions on the ones that are there. Even NON-customers can do this. And report to Amazon that the review is abuse.
I urge you to USE your power for good.